Peer-to-peer vs. Corporation-to-customer
From the collection of posts I wrote while at Brains on Fire: Peer-to-peer vs. Corporation-to-customer
View ArticleCan you have SuperFans?
A post I wrote while working at Brains on Fire: Can you have SuperFans?
View ArticleFiskateers Update: You can’t kill community
Fiskars and the Fiskateers. If you’ve been in the word of mouth industry for any period in the past, oh, I dunno, nine or ten years, then you know about this case study. It’s still talked about as...
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